Backup And Data Retention Policy
1. Purpose
This Backup and Data Retention Policy outlines Website Wannabe’s commitment to safeguarding client data through regular backups and specifies the duration for which data is retained. The policy ensures data integrity, availability, and compliance with applicable regulations.
2. Scope
This policy applies to all client data stored, processed, or managed by Website Wannabe, including data related to website development, hosting, and maintenance services.
3. Data Backup
• Frequency: Client data is backed up hourly to ensure minimal data loss in case of unforeseen events for a period of one week. Daily backups follow for the preceding three weeks. Monthly backups remain for the preceding 12 months.
• Storage: Backups are stored on a third-party server, separate from the server running your websites or data, to protect against data loss due to localized incidents.
• Encryption: All backup data is encrypted during transit and at rest to maintain confidentiality and integrity.
4. Data Retention
• Retention Period: Partial backups are retained for a period of 12 months. After this period, backups are securely deleted to manage storage resources effectively.
• Extended Retention: Clients requiring longer retention periods must request this service in writing. Additional fees may apply based on the extended retention duration and storage requirements.
5. Data Restoration
• Request Process: Clients can request data restoration by contacting Website Wannabe’s support team. Restoration requests are typically processed within 24 hours.
• Limitations: Restorations are limited to the data availability stated in section 2.
6. Client Responsibilities
• Data Accuracy: Clients are responsible for ensuring the accuracy and completeness of the data provided to Website Wannabe.
• Compliance: Clients must comply with all applicable data protection regulations and inform Website Wannabe of any specific data handling requirements.
7. Policy Review
This policy is reviewed annually or as required to ensure its effectiveness and compliance with evolving industry standards and regulations.