1. Introduction

At Website Wannabe], we are committed to providing transparent and efficient billing and payment processes for our services. This policy outlines the terms and conditions related to billing, payment methods, due dates, late fees, and other relevant financial matters.

2. Payment Methods

We accept the following payment methods for our services:

• Credit/Debit Cards: Visa, MasterCard, American Express, and Discover.

• Bank Transfers: Direct deposit or wire transfer.

• PayPal: Secure online payments via PayPal.

• Checks: Payable to Website Wannabe LLC (only for specific agreements).

• Other Methods: As agreed upon in specific contracts.

3. Billing Cycle

• Customers are billed on a monthly/quarterly/annual basis, depending on the selected service plan.

• Invoices are issued 1 day before the due date.

• All invoices are sent electronically via email to the registered billing contact.

4. Payment Due Date & Late Fees

• Payments are due within 3 days of the invoice date.

• Late payments may be subject to a 3% late fee per month.

• Services may be suspended if payment is not received within 30 days after the due date.

5. Refund Policy

• Refunds are issued only in accordance with our Refund Policy.

• Pro-rata refunds may be available for prepaid services if terminated under valid circumstances.

• Non-refundable services include domain registrations, setup fees, one-time custom work and work performed.

6. Disputed Charges

• If you believe there is an error in billing, you must contact us within 30 days of receiving the invoice.

• Disputes must be submitted in writing to [email protected].

• We will investigate and respond within 7 business days.

7. Subscription & Auto-Renewal

• Certain services may be subject to automatic renewal.

• Customers will be notified 1 day in advance before any auto-renewal charge, the only current auto-renewal service is our monthly website hosting/management.

• Auto-renewal settings can be modified through the customer portal or by contacting support.

8. Service Suspension & Termination

• Failure to pay invoices on time may result in service suspension.

• Accounts with unpaid invoices for more than 30 days may be permanently terminated.

• Reinstatement fees may apply for reactivating suspended services.

9. Taxes & Additional Charges

• Customers are responsible for any applicable taxes, including sales tax, VAT, or other levies.

• Taxes will be calculated based on the customer’s billing address.

10. Contact & Support

For any questions related to billing and payments, please contact:

• Email: [email protected]

• Phone: 267-500-2928

• Customer Portal: TBD

We reserve the right to update this policy as needed. Any changes will be communicated to customers in advance.