Website Wannabe is committed to addressing all complaints and notices in a fair, efficient, and timely manner. This policy outlines the procedures for submitting complaints and notices to our organization.
Complaints and notices can be submitted through the following channels:
When submitting a complaint or notice, please include:
We strive to acknowledge all submissions within 24 hours and provide an initial response within 2-3 business days. Complex issues may require additional time for thorough investigation.
Our team will investigate each submission thoroughly and work to resolve issues in a fair and timely manner. We may request additional information during the investigation process.
If you are unsatisfied with the resolution, you may appeal the decision by responding to the resolution notice within 10 business days.
This policy may be updated periodically. Changes will be communicated through our website and customer notifications.