Policy for submission of complaints & notices
1. Introduction
At Website Wannabe, we are committed to maintaining a fair and transparent process for addressing complaints and legal notices. This policy outlines the steps for submitting complaints and notices, how they will be reviewed, and the actions we may take in response.
2. Scope
This policy applies to complaints and notices regarding:
Content violations
Intellectual property rights infringements
Privacy concerns
Service disputes
Terms of service violations
Other legal concerns related to our platform or services
3. Submission Process
All complaints and notices must be submitted in writing and include the following details:
A. General Complaints
Your full name and contact information
A detailed description of the complaint, including relevant dates and times
Supporting documents, if applicable
Any steps you have taken to resolve the issue prior to submission
Your preferred resolution or action
B. Legal Notices & Intellectual Property Complaints
For claims related to copyright, trademark, or other intellectual property rights, please include:
A description of the copyrighted work or trademark allegedly infringed
The location (URL) of the infringing content
A statement that you have a good-faith belief that the use of the content is not authorized
A statement made under penalty of perjury that the provided information is accurate
Your electronic or physical signature
4. How to Submit
Complaints and notices can be submitted through the following channels:
Email: [email protected]
Phone: 267-500-2928
Support Portal: support.websitewannabe.com
Mailing Address: 72 N Main Street, Suite 1A, Doylestown, PA 18901
5. Review & Response
Acknowledgment: We will acknowledge receipt of your complaint within 3 business days.
Investigation: Our team will review the complaint and gather relevant information.
Resolution: We will respond with an update or resolution within 7 business days, depending on the complexity of the issue.
Further Actions: If further steps are required, we will communicate next steps clearly.
6. Policy Updates
We reserve the right to update this policy periodically. Any changes will be communicated through our website and official communication channels.
7. Contact Information
For any questions or concerns regarding this policy, please contact:
Email: [email protected]
Phone: 267-500-2928
Support Portal: support.websitewannabe.com