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How to export your Shopify store

Your store data exports by CSV, one area at a time. Your design is a different story.

The short answer

Each area of the admin has its own Export button, and larger exports are emailed to you. Shopify keeps no single button for the whole store. Shopify lists the exports here.

What to export, and where

  1. 1

    Products

    Products, then Export. Choose the scope and the CSV type.

  2. 2

    Customers

    Customers, then Export. The file is limited to 15 MB, and more than 50 customers is emailed.

  3. 3

    Orders

    Orders, then Export. More than 50 orders is emailed, and large exports can take hours.

  4. 4

    Discounts

    Discounts, then Export. Shopify says these cannot be imported back by CSV.

  5. 5

    Inventory

    Products, then Inventory, then Export. Choose the location and states.

  6. 6

    Your theme

    Online Store, then the actions menu on the theme, then Download theme file. A .zip goes to your email.

What does not come with you

The gift card export shows only the last 4 characters of each code, so it cannot recreate cards. See Shopify on gift cards. Blog posts and pages have no CSV route: Shopify says to copy and paste them, and menus are rebuilt by hand. Saved custom reports and traffic data do not transfer.

The theme download leaves out products, collections, menus, pages, blog posts, images and files. Liquid itself is open source, but Shopify says the version used in themes adds tags, filters and objects specific to Shopify stores. So treat a theme as a design reference, and check its licence before reusing any of it.

Before you cancel anything

Redirects are under Content, Menus, then View URL Redirects, and only a broken URL can redirect, so the old page has to be gone first. See the Shopify steps. A domain managed by Shopify transfers from Settings, Domains, and can take up to 7 days. See the transfer steps.

Our advice, on any platform: keep the old site live until the new one is tested, and put the page redirects on the new host. A redirect set on the old platform only runs while your domain still points there.

See your options if you are leaving Shopify.

Exporting from Shopify

Can you move my store?

Not with this tool yet. It rebuilds brochure sites first. If you run a store, talk to us and a person will look at it.

Why is my export taking so long?

Shopify says large order exports can take hours, and it emails the file when it is ready.

Still have questions? Call the office or send us your site and a person will take a look.

Where these facts come from

Checked against the official help pages on November 2, 2026. Platforms change these pages, so read the source before you act on it.

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